Energy Swing Windows
Educates Customers about Windows
by Karen Fetter
Before making a major purchase, many people try to inform themselves as much
as possible about the item, be it a car, a home, or replacement windows.
However, how often is the information you need found at the place of the
purchase? When it comes to buying windows at Energy Swing Windows, owner Steve
Rennekamp and his employees do everything they can to educate their customers as
much as possible.
When you buy products like ours, you dont do it often, said Steve. Not
everyone knows what we know, and we feel like it is our duty to share this with
people so they can make the best decision. When buying windows people shouldnt
assume anything.
Energy Swing Windows helps inform customers by distributing an informational DVD
to anyone interested in buying new windows. Steve said that he feels once the
consumer is properly educated, then the choice should be simple as to whom to
select for the purchase.
A lot of people have expectations and assumptions about contractors, said
Steve. Once people are properly informed, then appropriate choices can be made
with greater confidence.
Some of the items discussed on the video include insurance, installation, and
craftsmanship. Energy Swing Windows takes sole responsibility for a project from
beginning to end, in addition to their lifetime warranty. This can be offered
because the company does the entire process, including the manufacturing of the
windows. And unlike other companies who offer warranties with exclusions in fine
print, Energy Swing Windows offer full coverage for as long as you own your home
with no hidden charges. An Energy Swing Windows warranty even transfers to the
next owner!
Unlike other informational DVDs that companies distribute, Energy Swings DVD is
entirely informational. The main objective is to solve a customers problem
whether it is broken windows, high-energy bills, or draftiness. And because 68%
of the business that the Energy Swing Windows receives is from referrals, they
are not pushy when it comes to sales. They offer a high quality product that is
rare to find in the Pittsburgh area. Once a customer makes an informed decision,
Steve is confident that the customer will want Energy Swing Windows. Energy
Swing Windows has an excellent reputation and outlines all expectations in a
contract.
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The Energy Swing Windows DVD reviews 12 questions to ask before investing in
new windows. According to owner Steve Rennekamp, insurance is a major issue when
it comes to contractors. If a company and its employees are not properly insured
or have no Workmans Compensation, that leaves the responsibility on the
homeowner. If an accident occurs then the customer could face financial
disaster, especially if their homeowners insurance does not cover the incident.
Also, some contractors claim to have the necessary certification but do not.
Anyone can claim to be a contractor because Pennsylvania does not require
contractors to be licensed or certified. And finally, a key component is to be
aware of pricing. If a price is too low, then you know what you can expect in
terms of poor quality. While the price of Energy Swing Windows might be more, it
is a total comprehensive price with no service left out.
Energy Swing Windows philosophy is to have complete customer satisfaction. This
is attained by creating superior products, installing the product
professionally, and backing up the product with a lifetime warranty. What other
company in Westmoreland County that can offer this? It is essentially like
having three companies in one.
We feel that by focusing our efforts on the customer, we have the greatest
chance of meeting our objective of 100% customer satisfaction. We want our
customers experience to be clearly different than they have had with any
other company, said Steve. We are dedicated to working hand in hand with our
customers. The more you know about us the more you will understand that you can
trust Energy Swing Windows to deliver value.
After the project is completed, the customer is left with energy efficient, high
quality windows. These windows are all custom built and easy to clean and care
for because of the swing capability. Having the window swing, rather than tilt,
makes it safer to clean the window inside and out by the homeowner.
Steve has 39 years of experience in design, testing, and performance of
windows and doors. He has a bachelor of science in mechanical engineering from
NYU and an MBA from the University of Pittsburgh. In addition, he has been the
author of numerous technical papers and was worked on groups to develop Energy
Star/NFRC thermal performance standards. Furthermore, he was the recipient of
the coveted AAMA Most Outstanding Member award for technical contributions to
the industry and of the Presidents Award from the Certified Contractors
Network.
Energy Swing Windows even provides tours of their manufacturing facility and
welcomes visits to their showroom at 3425 Miracle Drive in Murrysville. The
showroom hours are Monday through Friday 8 a.m. to 5 p.m. and Saturday 9 a.m. to
3 p.m. If you would like to receive your free DVD and to set up an initial
appointment for your next project, call 724-387-2991 or toll free at
1-877-SWINGCLEAN. You can also visit the website at
www.EnergySwingWindows.com.
Energy Swing Windows
3245 Miracle Drive
Murrysville, PA 15668
724-387-2991
www.energyswingwindows.com
info@energyswingwindows.com
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